Conditions under which orders are put into operation:
-
All orders are accepted for work with a 30% advance payment (if you wish, the order can be paid immediately in full)
-
The rest is paid when the order is ready
-
If the residual value of the order is not paid within 5 days (without prior agreement), the goods are put up for sale, the prepayment is not refundable
-
If the ordered item has been sold and the customer places an order again, it will be accepted only with 100% prepayment
-
If for any reason I cannot fulfill the accepted order, the prepayment is returned without fail okay
-
Individual orders are accepted with a 20% margin on the regular cost and with a 50% prepayment
How to make an order?
Ordering a toy is very easy:
-
Choose everything you like;
-
Carefully read the description (because not everything shown in the picture may be included in the price, and the size in the image may appear larger or smaller than in real life);
-
Contact me in any convenient way:
-
Through the “How to Contact Me” form
-
Or simply email me at tildadeco@gmail.com
-
Via Telegram or Viber
-
Instagram Direct
-
How to Place a Custom Order?
If you would like to order a product with personalized changes, this is possible by placing a custom order.
Custom Order Terms:
-
Communication and discussion of details are available via phone or messengers (Viber, Telegram).
-
The cost of a custom order is 30% higher than the price of a similar item in the catalog.
-
All requests, changes, and additions must be documented (in messages or by voice/text).
-
A 50% deposit of the total cost is required.
Please Note:
A custom order is created strictly according to the approved description. If, after completion, you do not like the product, this is not considered a reason for a refund or alteration, provided that all requests were taken into account and agreed upon.
Alterations are not possible because all parts are usually securely glued and cannot be removed without damaging the product.
If you cancel the order, the deposit is non-refundable.
A Few More Words About Orders — Not About the Process, but About Some Important Details:
-
I do not copy toys made by other artisans!
-
I don’t bite, honestly! :) By that I mean, if for some reason you change your mind about picking up your order (life happens, we’re all human), please let me know. This way we can stay on good terms, and you’ll always be welcome to return to my shop and shop again!
-
If something happens to the toy you purchased, call me — we’ll fix everything! :)